Is Your Marketing Strategy Killing Your Profits?
By Charlie Cook
Posted Monday, July 12, 2004
With the wrong marketing strategy you could be killing your profits and limiting your business. Your marketing strategy is like the driver in a car, with marketing tactics being the engine. If you know where you want to go and how to get there, your marketing tactics will help you attract many more clients, if not you could crash.
Every business uses one or more of the following tactics to attract clients; mailings, advertisements, phone calls, networking, promotional events, a web site and sending email. If you use any of these and aren't attracting as many new clients as you want or making as much money as you'd like, the problem may not be the tactics. It's your marketing strategy that needs attention.
Without an effective marketing strategy you won't achieve the results you want, no matter how much time and money you spend. A high profile radio ad campaign won't help you grow your business unless it includes a message that attracts your prospects. An article about your firm in a newspaper can bring in business or just be a conversation piece. Email messages you send can end up in your prospects' delete bin or prompt them to contact you.
Mailings, radio advertisements or web sites are only delivery vehicles for your marketing message. They are the tactics you use to implement your strategy. Are you using the right strategy to market your business?
What are the fundamental principles of your marketing strategy? If you can answer this question, you're among one percent of business owners who can. Most people think only about their marketing tactics or vehicles and wonder why their profits aren't growing as quickly as they would like.
Business-Building Marketing Strategy
To grow your business you need to:
- Define Your Goals
Identify where you want to take your business and what you want to achieve. Other than making more money than you are now, have you written down a vision of what you want your business to be two years from now? Five years from now?
- Target Your Marketing
Most small business owners waste their time and money pitching too broadly. Do you have an effective method for identifying the people who want your products and services?
- Use a Problem Solving Approach
Over 95 percent of small business owners focus their marketing on the reasons people should buy their products and services, not on their clients. Is your marketing focused on client's concerns and problems or on yours?
- Demonstrate Value
Getting your name in front of people is a first step in marketing, but if your prospects don't know what you do or how you can help them, you haven't achieved your goal. Past clients and prospects may have only a limited idea of how you can help them. Do your prospects understand the range of problems you solve and the solutions you provide?
- Build Relationships
Every past client and prospect who has shown an interest can help you grow your business. Most service professionals know this but waste this resource through lapsed or infrequent communication. Do you have a method for staying in touch on a monthly basis with every person who could help you grow you business? Do you have a strategy for growing the number of qualified prospects on this list each week?
Many people find that defining their marketing strategy is the hardest part of their job. So hard that many small business owners use a tactical approach instead. Don't make this mistake!
Once you have clear marketing goals and a well-defined strategy, your marketing will be more focused and you can make more effective use of appropriate marketing tactics to grow your business. Shift to strategic marketing and you'll turbo charge your marketing and your business.
About the Author
Charlie Cook, helps service professionals and small business owners attract more clients and be more successful. Visit (http://www.charliecook.net/).